WHAT WE DO

Our key focus is “Helping clients identify and better understand their shoppers & consumers to ensure Loyalty & Growth”.

Used to measure quality of service based on pre-determined criteria where an interviewer poses as a shopper.

A group of people brought together to participate in a guided discussion.

Computer Assisted Personal Interviewing. An interviewer administers a questionnaire and records the respondents answers onto a computer.

A survey administered by using small messaging services on mobile phones and data is collected.

Observing an ongoing behaviour of a respondent.

Computer Assisted Telephone Interviewing. They takes place over the telephone and respondents are asked a set of pre-designed questions.

A Web questionnaire completed on the internet, usually web forms.

Knowing the world from a social/cultural views and viewing people in their natural environment.

Group research chats on What'sApp messaging platform.

The measure of the effectiveness, trends in sale, volumes of sales, stock levels, marketing and promotional tactics of a brand or product in retail.