CUSTOMER JOURNEY MAPPING

Evaluate your journey map to identify low and high points

It is essential to understand how consumers move through a decision-making process to purchase a product or service.
Journey Analysis & Mapping helps to know when to BEST LAUNCH Marketing Activities through tracking the following Consumer Decision-Making Process: 

Consumer Decision-Making Process
Need Recognition Information,
Search Evaluation of Alternatives and,
Purchase Post-purchase Evaluation

personal, network, social media